Centage is dedicated to ensuring the highest level of support to all customers and partners worldwide. Technical support services are available to Centage clients with a current Annual Maintenance Services (AMS) Agreement**.
For Centage Technical Support:
Login to our Support Portal
Enter our online Support Portal and gain access to a wealth of knowledge base articles and find answers to many of your product related questions.
Submit your question/request to Centage Support and a team member will contact you and assist to resolve your issue. firstname.lastname@example.org
For our Customer Support Hotline, call 508.948.0048.
Hours of operation are from 9:00 AM – 6:00 PM ET, weekdays excluding holidays.
** Annual Maintenance Service (AMS) fee is available for a yearly fee (20% of your current license price). The service includes:
- Live phone technical support
- Support via email
- Response time of 24 hours or less on most requests
- Access to our online knowledge base 24/7
- Immediate access to product updates and upgrades
- Maintenance updates, hotfixes and patches
- Full licensing and installation assistance
- Invitation to participate in beta programs