Customer Support
The Centage Support Team is dedicated to delivering the highest quality of support to our customers and partners worldwide. When you need expert assistance, we are there for you.
The Centage Support Team is dedicated to delivering the highest quality of support to our customers and partners worldwide. When you need expert assistance, we are there for you.
The Maestro Help Hub is an information-rich online portal that offers Centage customers additional support tools and resources. The Maestro Help Hub is free to all Centage customers as part of their cloud subscription, is available 24/7, and offers access to:
Training
E-learning trainings, videos, product tips & tricks to learn and master the software
Submit a ticket
Online ticket tracking, should you need to request help
Troubleshooting
Knowledge base for troubleshooting
Community
A user community and forum for Maestros
An exclusive support program for Planning MaestroĀ Enterprise editionĀ customers that offers premium benefits to maximize the ROI of modern FP&A in the Finance organization. The Maestro Care program provides:
Engage our experienced professional services team for training and consulting services to fit your needs. Our professional services team brings years of finance and accounting experience across hundreds of customer engagements to provide your team with the expertise, best practices, and knowledge to get the most out of Planning Maestro.
From interactive training to 1:1 consulting and support, our team is here to guide you, building your knowledge so you are equipped to use Planning Maestro to its fullest potential. Our Professional Service offerings include: