NATICK, MA — (Marketwired) — 03/07/17 — Centage Corporation, a leading provider of cloud-based budgeting and forecasting software for small and medium-sized businesses, today announced the company’s customer support team has been recognized by the 2017 Stevie® Awards for Sales & Customer Service as the bronze winner for Customer Service Department of the Year.
An international competition now in its eleventh year, the Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The 2017 competition yielded more than 2,300 nominations and Centage was one of just 20 finalists in the category of “Customer Service Department of the Year Computer Software — organizations up to 100 employees.” Already recognized across the industry for its steadfast commitment to customer success, the Centage customer support team was honored for its dedication, responsiveness and commitment to providing industry-leading service and support to Budget Maestro users.
“Our support team is great. They are dedicated to fully solving any issue that comes their way. They employ state of the art processes to diagnose issues and they apply Knowledge Base articles to ensure that our answers are consistent. We have strong Help built within our system and we maintain a Customer Portal for folks to find and share use case answers. For busy finance and accounting professionals who rely on our Budget Maestro software to generate mission-critical budgeting and forecasting information, our team’s commitment to responsiveness is invaluable,” noted Barry Clapp, president and chief executive officer of Centage. “We work hard each day on ensuring and improving customer success, and I am thrilled that our hard-working support team has been recognized for their tireless contributions.”
To learn more about Budget Maestro and why we have so many happy customers, visit https://www.centage.com/centage-budget-maestro-customer-overview/.