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Case Study:
Medical Card Systems (MCS)

Centage Helps ​​Scale Workforce Planning for 2,400 Employees—Without Losing Control

Fast facts

Industry

Healthcare

Based In

San Juan, Puerto Rico

Employees

1001-5000

GL System

Microsoft Dynamics 365 Business Central

Testimonial

“We just upload. There are so many fringe benefits—vacation, Medicare, disability, bonuses. If I had to do that manually for 2,400 employees, it would take me a year.”

— Monica Fernos, VP of Budget & Financial Analysis, MCS

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Scaling Workforce Planning for 2,400
Employees—Without Losing Control

About the Brand

When you’re managing 2,400 employees, $380 million in operating expenses, and 100+ cost centers, budgeting isn’t just a finance function—it’s an operational necessity.

At Medical Card System, Inc. (MCS), the small-but-mighty finance team led by Monica Fernos, VP of Budget & Financial Analysis, makes it all run. With complex fringe benefits, multiple lines of business, and high expectations from leadership, they needed a system that could handle scale and precision—without overwhelming the team.

The Challenge

MCS had outgrown Excel years ago. With dozens of departments and reporting requirements from multiple business units, they needed:

  • A repeatable process for building and updating the annual budget
  • A way to accurately calculate and forecast fringe benefits across thousands of employees
  • Monthly reporting tools that could handle hundreds of GL accounts, rolled up cleanly by product, cost center, and department

Their ERP (Dynamics GP) handled the accounting. But for budgeting and planning, MCS turned to Centage.

The Centage Solution

Using Centage, MCS built a system tailored to how they work:

  • Fringe benefit calculations automated across the entire workforce—no more manual entry
  • Template-driven budgeting process, mapped by account, product, department, and cost center
  • Seamless monthly actuals import for variance analysis and board-ready reports
  • Trusted workflows and tools the entire team knows inside and out

And when questions pop up? Their Advisor, Patricia, is just an email away.

“We budget for over 40 departments. Four different product lines. And we’ve got it down to a system now. We’ve learned how to manage the data to and from Centage—it’s working.”

What It Means for MCS

Finance at MCS isn’t chasing spreadsheets anymore. They’re focused on delivering insight—fast.

  • Reports that leadership trusts, delivered monthly
  • Full visibility into labor costs and departmental spending
  • A planning process that’s built for complexity—but feels simple
"Our CFO and CEO like the reports they get every month. The level of granularity we’re able to give them—it’s exactly what they need"

— Monica Fernos, VP of Budget & Financial Analysis, MCS

Centage delivers the full FP&A toolkit—budgeting, forecasting, reporting, and scenario planning—purpose-built to handle your most complex cost center: people.

Book your personalzed demo today!

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